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Drive Discovery of Bots & Other Personalized Customer Experiences in Direct Messages

by | May 23, 2017 | Digital Pulse | 0 comments

Today, we’re launching a new, customizable Direct Message Card that businesses can use to promote and share bots and other customer experiences built in Direct Messages. Increasingly, businesses are using Direct Messages to create rich, personalized interactions that deepen relationships with consumers, ranging from customer acquisition to fun, engaging bots such as the first ever March Madness bracket builder in Direct Messages (#WendysBracket).

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Source:: Drive Discovery of Bots & Other Personalized Customer Experiences in Direct Messages

Drive Discovery of Bots & Other Personalized Customer Experiences in Direct Messages

by | May 23, 2017 | Digital Pulse | 0 comments

Today, we’re launching a new, customizable Direct Message Card that businesses can use to promote and share bots and other customer experiences built in Direct Messages. Increasingly, businesses are using Direct Messages to create rich, personalized interactions that deepen relationships with consumers, ranging from customer acquisition to fun, engaging bots such as the first ever March Madness bracket builder in Direct Messages (#WendysBracket).

…Read More

Source:: Drive Discovery of Bots & Other Personalized Customer Experiences in Direct Messages

AI in the newsroom: What’s happening and what’s next?

by | May 23, 2017 | Digital Pulse | 0 comments

Bringing people together to discuss the forces shaping journalism is central to our mission at the Google News Lab. Earlier this month, we invited Nick Rockwell, the Chief Technology Officer from the New York Times, and Luca D’Aniello, the Chief Technology Officer at the Associated Press, to Google’s New York office to talk about the future of artificial intelligence in journalism and the challenges and opportunities it presents for newsrooms.

The event opened with an overview of the AP’s recent report, “The Future of Augmented Journalism: a guide for newsrooms in the age of smart machines,” …Read More

Source:: AI in the newsroom: What’s happening and what’s next?

AI in the newsroom: What’s happening and what’s next?

by | May 23, 2017 | Digital Pulse | 0 comments

Bringing people together to discuss the forces shaping journalism is central to our mission at the Google News Lab. Earlier this month, we invited Nick Rockwell, the Chief Technology Officer from the New York Times, and Luca D’Aniello, the Chief Technology Officer at the Associated Press, to Google’s New York office to talk about the future of artificial intelligence in journalism and the challenges and opportunities it presents for newsrooms.

The event opened with an overview of the AP’s recent report, “The Future of Augmented Journalism: a guide for newsrooms in the age of smart machines,” …Read More

Source:: AI in the newsroom: What’s happening and what’s next?